Date of Posting: February 28,2011
Department: Accounting Credit
Department Head: Dennis Newman
Shift: Days
Date to be taken down: Mar. 9 2011
Number of jobs to be filled: One
Job Title: Clerk
Job Classification and Salary:
1-$447.68 2-$511.64 3-$575.59
4-$639.54
Basic Functions and Responsibilities:
This position is responsible for interacting with internal and external customers to collect outstanding balances, resolve billing issues, and support the Finance Department while providing a high level of Customer Service Collect a portfolio of customer accounts. Provide customer service to both external (advertisers) and internal (sales, accounting) customers. Meet goals for performance metrics of Days Sales Outstanding (DSO), delinquency percentage and bad debt. Compliance with all key controls and internal guidelines.
Qualifications:
Strong interpersonal and problem solving skills. Ability to approach assignments in an organized manner.
Ability to communicate ideas and solutions to customers and management. Ability to reconcile accounts. Excellent written, verbal and customer service skills.
Proficiency in Microsoft Office, especially Excel.
