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Full-Time Job Posting # 4: Sales Support Supervisor

Date of Posting: Mar. 16, 2009

Date to be taken down: Mar. 25, 2009

Department: Advertising Operations

Number of jobs to be filled: One

Department Head: Janice Navea

Job Title: Sales Support Supervisor

Shift: Day

Job Classification and Salary:

1-$794.06 2-$911.70 3-$1,029.35


Qualifications:

Must be very organized and be a clear communicator. Have great customer service ability with both the client and within the department. Ability to be the go-to person for all questions, problems and concerns. Ability to manage projects and support in a variety of initiatives. On-deadline delivery of all support activities. Must be skilled in Word, Excel, Sales Order Systems, Ad-serving System (OpenAdStream) Lotus Notes.

Basic Functions and Responsibilities:

Responsible for all Sales Coordinator duties as well as supporting a staff of 3; streamlining sales efficiency to allow Account Executives more time to sell; be a point person for sales/customer needs and work closely with the Inventory Analyst to improve the inventory process; assist with establishing performance metrics for Account Coordinators; assist in the SOS enhancements and training; assist in problem solving and issue resolution; work on special projects; coordinate coverage when necessary; develop and coordinate training for Account Coordinators.